Terms of service

Terms of Service

Last Updated: June 23, 2026

Overview

This website is operated by Strictli LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Strictli LLC, which sells refurbished and pre-owned electronics to customers under the names “Strictli” and “Strictli – Affordable Tech.” Strictli offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service,” “Terms”), including the additional terms, conditions, and policies referenced herein. These Terms apply to all users of the site and incorporate by reference our Returns & Cancellations Policy, Shipping Policy, Privacy Policy, and Payment Plan Cancellation Policy.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of these terms, then you may not access the website or use any Services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 — General Conditions

We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

Section 3 — Products and Services

Our products are refurbished and pre-owned electronics, sold in the condition tiers described in our Returns & Cancellations Policy (Clearance, Used, Open Box, and Brand New Sealed). Product images are stock photos and may not reflect the exact cosmetic condition of the item you receive. These products may have limited quantities and are subject to return or exchange only according to our Returns & Cancellations Policy. We have made every effort to display the colors and images of our products accurately, but we cannot guarantee that your display will be accurate. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. Any item sold “as-is” will be disclosed as such at the time of sale, typically by a sales manager in person or by phone.

Section 4 — Refurbished and Pre-Owned Device Terms

Because our devices are refurbished and pre-owned, the following terms apply:

  • Battery: We guarantee a minimum battery health of 80% on applicable devices, and typically strive for 90% or higher.
  • Carrier Unlock: All cellular devices are sold fully unlocked to any carrier. In the rare event a device ships locked to a carrier, we will warranty and swap it as needed.
  • Activation Locks & IMEI: We routinely verify that devices are free of activation locks (such as iCloud) and are not blacklisted. If a device is found to be locked or blacklisted, we will warranty and swap it as needed.
  • Data: Every device is thoroughly inspected to ensure it is sold without any prior owner’s data. If a device is returned to us with your data still on it, we are not responsible for preserving that data. If a returned device has any lock on it (such as iCloud), we will contact you to have it removed before any return or warranty swap is completed.
  • Software & OS Eligibility: It is your responsibility to research a device’s software and operating-system update eligibility before purchase. For example, older devices that no longer receive updates are sold with that understanding.

Section 5 — Warranties

We stand behind the following warranties, described in full in our Returns & Cancellations Policy:

  • A 1-year non-accidental warranty on devices.
  • A 30-day non-accidental warranty on charging cables and blocks.
  • Extended warranties purchased through SureBright. We also continue to honor existing extended-warranty contracts through SafeWare, which we no longer offer.
  • A 1-year non-accidental repair warranty for prior repair customers, valid through April 30, 2027. Our repair services were discontinued as of April 30, 2026, and no new repair warranties are issued.

Except for these warranties and any rights you have under applicable law, our products and Services are otherwise provided without warranties, as described in Section 16.

Section 6 — Pricing, Payment, and Taxes

All prices are listed in U.S. Dollars (USD). Shopify may automatically display prices in your regional currency.

We accept the following payment methods: credit and debit cards, Apple Pay, Google Pay, PayPal, financing and installment options (such as AfterPay and Affirm), lease-to-own options (such as Acima, Progressive, and Payvantage), and Strictli in-store credit. Financing and lease-to-own purchases are subject to the separate agreement you accept with the provider and to our Payment Plan Cancellation Policy.

We currently collect sales tax in the following states: Connecticut, Florida, Georgia, Illinois, Indiana, New Jersey, North Carolina, and Ohio.

Pricing Errors: We reserve the right to refuse or cancel any order placed at an incorrect price resulting from a typographical, listing, or system error, even after the order has been confirmed, and to refund any amount charged.

Promotional Codes: Promotional codes and discounts may carry their own terms, which vary by code. Unless stated otherwise, only one product-discount code may be used per order, though a product-discount code may be combined with a shipping discount.

Section 7 — In-Store Credit

Strictli in-store credit does not expire and is non-transferable, except by manager review. It may be redeemed online, in store, or by phone with a manager. In-store credit cannot be redeemed for cash.

Section 8 — Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Section 9 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Section 10 — Your Account

If you create an account, you are responsible for maintaining the confidentiality of your account and login credentials and for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that are used for misuse or in violation of these Terms.

Section 11 — Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

Section 12 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties of any kind.

Section 13 — Third-Party Links

Certain content, products, and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us.

Section 14 — User Comments and Feedback

If you send certain specific submissions, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

Section 15 — Prohibited Uses

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any regulations; (d) to infringe upon or violate our intellectual property rights; (e) to harass, abuse, or discriminate; (f) to submit false information; (g) to upload viruses; (h) to collect personal information of others; (i) to spam, phish, or scrape; (j) for any obscene purpose; or (k) to interfere with security features.

Section 16 — Disclaimer of Warranties; Limitation of Liability

Except for the warranties expressly described in Section 5 and any rights you have under applicable law, your use of our Service and products is at your sole risk, and they are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, in no case shall Strictli LLC, our directors, officers, employees, affiliates, agents, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products purchased.

Section 17 — Indemnification

You agree to indemnify, defend, and hold harmless Strictli LLC and our affiliates, directors, officers, employees, and agents from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party.

Section 18 — Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site. If in our sole judgment you fail to comply with any term of these Terms, we may also terminate this agreement at any time, and you will remain liable for all amounts due up to and including the date of termination.

Section 19 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed without affecting the validity and enforceability of the remaining provisions.

Section 20 — Entire Agreement

These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and Strictli LLC and govern your use of the Service, superseding any prior agreements. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 21 — Governing Law and Dispute Resolution

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Ohio.

Informal Resolution: Before filing any claim, you agree to first contact us at support@strictli.tech so that we can try to resolve the issue. Many concerns can be resolved quickly this way.

Venue: Any disputes not resolved informally shall be brought in the state or federal courts located in Franklin County, Ohio, and you consent to the jurisdiction of those courts.

Section 22 — Force Majeure

We are not liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, carrier delays, labor disputes, supply shortages, or interruptions in telecommunications or internet services.

Section 23 — Changes to These Terms

You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 24 — Mobile Terms of Service

The Strictli mobile message service is operated by Strictli LLC. Your use of the service constitutes your agreement to these Mobile Terms.

By opting in via the checkbox at checkout, you consent to receive recurring automated marketing and informational text messages (sent via Klaviyo) and direct communications (sent via RingCentral) from or on behalf of Strictli at the number you provide. Consent is not a condition of purchase. Message frequency varies, up to 4 messages per month. Message and data rates may apply.

Text STOP to (614) 944-8073 to cancel at any time. Text HELP for assistance. Supported by all major carriers. Carriers are not liable for delayed or undelivered messages. For information on how we handle your data, please see our Privacy Policy.

Section 25 — Contact Information

Questions about these Terms of Service should be sent to us at support@strictli.tech.

Strictli LLC
3721 Thistlewood Dr., Suite B
Grove City, Ohio 43123
United States
Phone: (614) 944-8073
Email: support@strictli.tech